When someone types facility management companies in Nigeria or the list
of facility management companies in Nigeria, Google and other search engines deliver
a significant number of results. Performing
the same task within the context of understanding solutions being offered by
the companies equally gives results, revealing management, maintenance and
services as the keywords for marketing or communicating hard, soft and supply
FM solutions.
Infoprations’
analysis shows that 17 companies are providing 181 solutions (a cumulative
analysis). On average, 20 solutions are being provided by the companies. Out of
the 181 solutions discovered, 116 solutions are being promoted on the companies’
website using conceptual approach. This indicates that the companies prefer
simple description of the solutions to the classical structure, which allows
categorisation of solutions based on their similar features or benefits.
The
analysis further reveals that 54 solutions were categorised as conceptual
solutions. Twelve of the solutions were not categorised properly. This
establishes that the solutions are not placed in classical and conceptual
categories.
As
people and businesses develop more interest in facility management solutions,
FM companies need to place their solutions within classical categorisation to enhance
understanding of the specific features and benefits. This is imperative because
clients would be more curious in knowing the extent to which each FM solution
will solve their problems starting from 2019, a
year before some places become smart cities in Lagos.
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