Companies need Supportive Workplace Managers not Facilities Managers


The beauty of any workplace for employees is to be conducive for daily activities. The moment a workplace wears unfriendly outlook, productivity will diminish. Companies’ performance will not be spared. Evidence has shown that the way a workplace is planned and maintained has direct influence on the health, well-being and productivity of staff.
Therefore, the optimal functionality of any facility is an opportunity for every employee to contribute significantly to the attainment of the companies’ strategic goals and objectives. Indeed, "when the “facility” is operating perfectly, it is “facilitating” work."
No doubt, facilities managers have crucial roles to play in workplace development for employees. The hard and soft facilities have to be maintained often to avoid strategic breakdown of business operations at corporate, business and functional levels. As simple as the temperature is, when it is at high or low rate, it has high possibility of impacting businesses negatively.
For effective productivity and operational cost reduction, companies need facilities managers. FMs have specific roles to play in ensuring proper conditions of facilities before, during and after working periods. Employees and C-suite executives close from office every day. FMs do not enjoy this opportunity. It is essential for them to be proactive not to be reactive to the needs of facilities, seeking out products and solutions intended to boost employee productivity is key.

FMs as Supportive Workplace Managers

In a twist of the general title for FM professionals, the preliminary results of Infoprations’ Strategic Place of FM in Nigeria shows that the title “Facilities Managers” being used in the industry is not align with the strategic place and roles of FM.  
As it is being practiced in the developed FM markets, companies have two options when there is a need for facility maintenance. There is client side or in-house facilities managerial position. The core duty of in-house FM is to influence and gain support of employees at the business and functional levels towards proper maintenance of every facility. Another position in the industry is the supply side facilities managers. They are from the facilities management companies on the businesses’ request. They have “a dual role of delivering designated services to the client while also managing the service company’s ‘bottom line’ to best corporate advantage.”




Despite the difference, analysis shows companies are yet to realise that there is a strong connection between supportive workplace, an office where facilities are being maintained using supply side facilities managers who understand the needs of employees and essence of reducing operational cost, and productivity.
Analysis further reveals that the level of maintaining facilities in Nigeria is low. The result indicates that facilities and maintenance are connected by 31.4%. This signifies low prioritization of facilities maintenance in the country. This is likely to impede supportive work environment and productivity of the employees.

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