Activities for the next year must have
been mapped and dissected at corporate, business and functional levels by
companies that want incremental growth in terms of revenue and profit. As one
of the emerging industries in the world with constant change in organisations
and individuals’ purchasing behaviour, Infoprations
expects facility management companies to discover the change and deliver
appropriate solutions. Not only this, companies need to equip personnel with
the right knowledge and skills at the right time to enable them deliver the
sustainable solutions seamlessly.
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| Credit: Infoprations Analysis, 2018 |
Beyond the discovery of the new
opportunities through understanding of the demographics and emerging
psychographics of the corporate and individual clients, FM companies must
encourage their employees using appropriate means before capturing values –revenue
and profit in 2019. Employees need to be rewarded when necessary for them to
exhibit the right attitude and behaviour at client’s place.
DDE can only be achieved within the
Research and Development context. R and D is one of the business growth
components many companies do not prioritise, especially those in the services
industry. Like other countries in developing world, Nigerian FM companies are
lagging behind in the adoption of R and D. For instance, in the recent
analysis, it was discovered that few companies in the Nigerian FM industry are
capable in terms of innovating solutions for commercial, residential and
industrial segments of the industry. By 2019, FM companies need to allocate
certain percentage of their 2018 revenue for R and D activities within DDE
framework.
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